An adventure tour operator must follow the guidelines set by the Ministry of Tourism before they can offer tour services. These guidelines outline the required documentation, fees, and other details of the tour operation. They also list the centres from where an adventure tour operator can apply for recognition. To get certified, a tour operator should complete an application form and attach a list of documents.
An adventure tour operator must meet the health and safety standards set by the government and must have a management system in place. This system must be properly documented and contain a safety plan that is up-to-date. It must also have an appropriate safety infrastructure and have adequate staff on site. The guidelines also specify how emergency procedures should be handled.
A tour operator must also make sure that their prices are competitive. This includes comparing prices with their competitors’ prices. They must only charge more if they believe they offer a superior service. The CBI and Destination NSW have helpful guides to help operators set reasonable prices. They should also offer special offers, including discounted rates and generous rescheduling policies. But most importantly, they should be able to live up to their promises.
A travel business must also promote health screening and be ready to react to symptoms that may arise. It must also establish clear policies and communicate them clearly to travelers. Transparency and honesty are essential for any business. A tour operator should let travelers know exactly what they will be doing and what they can expect, and make them feel comfortable.
A tour operator should also ensure that the vehicles used are safe. Ensure that the vehicles are in good repair, and insist on obtaining proper documentation from service providers. Also, it should be transparent about payment terms. Most European businesses expect payments to be made within 30 days. If you can’t meet these terms, you may be losing out on business.
A tour operator should also make sure that their guides and instructors are qualified to conduct the activity. They should have at least basic qualifications, and have adequate equipment and insurance coverage. In addition, they should be able to provide a weather brief before the tour starts. In case of an emergency, they must also have a first-aid kit and oximeters on hand.
The new regulations were created in response to the concerns expressed by the outdoor industry. They incorporate ISO standards and other regulatory frameworks. The new rules in Nepal also require tour operators to register with the state government. The registration is valid for two years. It also mandates on-site inspections. Those who are registered with the state government must comply with these guidelines in order to be able to offer adventure tours in the state.
Adventure tourism is an industry that is constantly evolving and needs to follow certain standards to protect the safety of adventure travellers. A tour operator must adhere to these standards to avoid any legal or financial problems. Ensure that your products meet these standards and you are more likely to attract buyers.